Glasgow man claims ‘discrimination’ after designer shop refused Scottish banknotes
A chain of baby clothes designers has apologized after a customer in Glasgow was told their store would not accept Scottish banknotes.
Boutique retailer Kids Cavern has posted a sign outside its storefront in Manchester warning customers of their decision.
However, today the company, which also has premises in Glasgow’s Braehead shopping centre, backtracked and insisted there had been a mix-up.
Adrian, from Scotston, was stunned to find the Kids Cavern at the Trafford Center wouldn’t take his Scottish notes when he tried to buy a present for his pal’s child on a trip down south.
He called the decision “discriminatory” and added that he was shocked by the way his complaint had been handled.
He told Glasgow Live: ‘The Kids Caven store has put a note to say they don’t take Scottish notes.
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“I tried calling their customer service but they didn’t give me a clear answer.”
Adrian added: “I told them it was discrimination against Scots for not accepting Scottish grades.”
The fashion store, which stocks designer brands including Balmain, Balenciaga, Burberry, Marc Jacobs and Givenchy, denied changing its ticket policy.
A spokesperson for Kids Cavern, which has several stores across the UK, said they had been warned not to accept Scottish tickets following a fraud alert.
The Trafford store manager said: “After speaking with the team, I can clarify that this was unfortunately a case of miscommunication.
“We have been advised not to accept Scottish banknotes with a specific serial number at this time due to the circulation of fraudulent banknotes which we have experienced.”
She added that the store “sincerely apologizes” for the confusion.
“Our signs should have made it clear and our staff should have explained it,” she said. “We can confirm that all staff have now been re-trained on this and all signage has been updated.”